Mike Griffin manages G/A&A's technology operations. He oversees the day-to-day technology issues including its hardware, software, voice and email systems, website and search committee resource sites. He facilitates the firm's knowledge management system to ensure that the firm's research capabilities and database are integrated and optimized to peak efficiency. He keeps the firm technologically advanced by researching new strategies to expedite search operations and communications via voice, Internet and video. He manages technology back-up strategies.